Return & Exchange Policy

At Legendary Amrita, we prioritize customer satisfaction and aim to deliver quality products. While we do not accept returns or refund requests for confirmed orders, we are committed to addressing any concerns promptly and fairly in the following circumstances:

1. Damaged Product

If you receive a damaged product, please notify us within 5 days from the delivery date by emailing us at support@legendaryamrita.com

Required Information:

• Order number.
• Image of the invoice.
• One clear image of the outer box.
• Two clear images of the damaged product.

Process:

• For shipments with multiple items, only the affected product will be eligible for replacement.
• We will promptly replace the damaged product and ensure a fair resolution.
• Our team will respond to your email within 24–48 hours and provide full assistance.

2. Missing Product

If any item is missing from your order, please notify us within 5 days from the delivery date by emailing support@legendaryamrita.com .

Required Information:

• Order number.
• Image of the invoice.
• One clear image of the outer box.
• Two clear images of the opened box showing all items received.

Process:

• We do not process refunds for missing items but will promptly resend the missing product.
• Our team will respond to your email within 24–48 hours and provide full assistance.

3. Spoiled Product

If you encounter a spoiled product, please notify us within 10 days from the delivery date by emailing support@legendaryamrita.com.

Required Information:

• Order number.
• Date of packaging/manufacture.
• Clear images or videos of the product.

Important Notes:

• Variations in taste, texture, color, or aroma are not eligible for returns as our products are natural and handcrafted, leading to batch variations.
• We ensure that all products meet high-quality standards and retain their nutritional value.

Process:

• After due investigation, spoiled products will be replaced.
• Our team will work with you to ensure a fair outcome.
• Emails will be responded to within 24–48 hours, and full assistance will be provided.

General Policy Notes

• All claims should be made within the specified timeframes to be eligible for resolution.
• We strive to resolve all issues promptly and ensure a satisfactory experience for our
  customers.

For any further assistance, feel free to contact our support team at support@legendaryamrita.com .